Refund policy
NO ONE’S BOUTIQUE
FINAL SALE, RESALE MERCHANDISE & ITEM CARE POLICY
Please Read Before Purchasing
1. All Sales Are Final
Due to the unique nature of our curated resale inventory, all sales are final. We do not accept returns, exchanges, or voluntary refunds for buyer’s remorse, fit or sizing preferences, change of mind, or subjective dissatisfaction with an item.
Please carefully review all product descriptions, photographs, sizing information, condition details, and applicable disclosures before completing your purchase.
2. Curated Resale Merchandise
No One’s Boutique offers curated resale clothing and accessories from various sources, which may include donations, individual sellers, and other inventory sources.
Our merchandise is not represented as exclusively brand-new retail inventory. Items may be new with original tags (NWT), new without tags, or previously owned, depending on the individual listing.
Each item is unique, and availability may be limited to a single piece. Product descriptions and condition details should be reviewed carefully before ordering.
3. Cleaning, Odors & Item Care
Because our merchandise comes from various sources, individual items may have different storage, handling, and care histories.
We make reasonable efforts to inspect and care for our merchandise before listing it. However, not every item is washed or laundered before sale.
Items sold as new with original tags are not laundered before shipment, in order to preserve their original tags and condition. Previously owned items may receive appropriate cleaning or other care when feasible.
We cannot guarantee that every item will be completely free of all odors, fragrances, detergent scents, storage smells, or other scents associated with its prior environment or handling. Customers with fragrance sensitivities or other concerns should consider this information before purchasing.
Please note that an item’s new-with-tags condition does not mean it has been newly manufactured, stored in a controlled environment, or freshly laundered.
4. Product Descriptions & Condition
We strive to provide accurate photographs, descriptions, sizing information, and condition details for our merchandise.
Because resale items may have different histories, minor variations in appearance, texture, or presentation may occur. Any known material defects or significant condition issues should be disclosed in the applicable listing.
If you believe an item materially differs from its description, arrives damaged, or is incorrect, please contact us promptly with your order number and supporting photographs so we can review the matter.
5. Order Issues & Legal Rights
Although our standard policy is that all sales are final, this policy does not eliminate any rights or remedies that may apply under applicable law.
We reserve the right to review reported order issues individually. Nothing in this policy limits any rights customers may have under applicable consumer protection laws or payment-provider rules.
6. Customer Acknowledgment
By completing a purchase from No One’s Boutique, you acknowledge that you have had the opportunity to review the product listing, condition disclosures, resale merchandise information, and applicable store policies before ordering.
Thank you for supporting No One’s Boutique and our mission to help fund opportunities for young women through No One’s Daughters Nonprofit.
No One’s Boutique — Curated Resale. A Purpose Beyond Fashion.